Please note that all items are FINAL SALE, unless the item is damaged or defective.



- When returning an item, original shipping cost is NON-REFUNDABLE.

- We ship out 1-3 days after the order is placed.

- If you are looking for express shipping, please contact us at info@hightidestoredtla.com 

- All orders will be processed and shipped out by the next business day.

- Orders are shipped out Monday-Friday.



- Please email us at info@hightidestoredtla.com with your order #, name, and email address (MUST BE WITHIN 7 DAYS OF DELIVERED DATE).

- Please choose footwear carefully; in case you find the item unfit, you may exchange it for another size; however, you will be responsible for the return shipping. Upon receipt of your returned item and inspection approving its original condition, we will process a refund or an exchange.

- Items can be returned at our DTLA location as long as it is within 7 days of the purchase date. Please ship your items to:

Attn: Morihisa Harada
1410 Boyd St
Los Angeles, CA
TEL: 323.266.3333


Due to our shipments coming from Japan inventory fluctuates. Please be aware that we are doing everything we can to control inventory but some items may not always be in stock or may take time to deliver..

We apologize for all inconveniences caused. In case you have concerns or further questions, please call us on 213.935.8135, or email us at  info@hightidestoredtla.com